Privacy policy

We want you to be completely satisfied with your purchase. If you receive a defective, damaged, or incorrect item, we are happy to offer an exchange under the following conditions:

Eligibility for Exchange:

  • The item must be in its original condition, unused, and with all tags and packaging intact.
  • The exchange request must be made within 2-3 days of receiving the order.
  • Exchanges are only applicable for size issues, defective products, or incorrect items received.

How to Request an Exchange:

  1. Contact our customer support team at glamourgrabsinfo@gmail.com/+92-335-3959150 within the exchange period.
  2. Provide your order number, product details, and clear photos showing the issue.
  3. Once approved, return the item to the address provided by our team.
  4. After receiving and inspecting the product, we will dispatch the replacement item.

Important Notes:

  • Exchanges are subject to stock availability. If the requested item is unavailable, we may offer a store credit or an alternative product.
  • Customers may be responsible for return shipping costs unless the item is defective or incorrect.
  • We reserve the right to reject exchanges if the item does not meet our policy criteria.

Additional Information:

  • We do not accept exchanges for sale items, customized products, or items purchased during promotions (unless faulty).

For further assistance, please contact our support team at +92-335-3959150.